(eBook) (PDF) Check-in Check-Out: Managing Hotel Operations, 10th edition

Description

Overview

Check-in Check-Out details best practices and future trends, and is revised to reflect the rapidly changing hotel industry. Concepts are presented based on the flow of the guest’s experience, from reservation, arrival, and registration to service purchasing, departure, billing, and recordkeeping.

Published by Pearson (July 23rd 2021) – Copyright © 2018
ISBN-13: 9780137409051
Subject: Culinary Arts & Hospitality Management
Category: Hospitality Management / Accounting / HR